Privacy Policy

1. Information We Collect

We collect personal details (name, phone, email, delivery address) you provide when you register, place an order, or contact us. We also collect anonymous usage data to improve our service.

2. Third-Party Authentication & Data

When you choose to register or log in using third-party services like Google or Facebook (Meta), we access certain profile information from your social accounts. This typically includes your verified email address, full name, and public profile picture.

We use this data solely to authenticate your identity, secure your profile, and facilitate safe e-commerce transactions. We never request, access, or store your third-party passwords.

3. How We Use It

Your information is used to process orders, deliver products, send order updates, and improve customer experience. We never sell your data to third parties.

4. Data Security

We use industry-standard encryption and access controls to keep your data safe. Payment details are processed by certified payment gateways and never stored on our servers.

5. Your Rights & Data Deletion

You have the right to access, correct, or request the permanent deletion of your personal data at any time. If you wish to revoke permissions or delete account records acquired through Google or Facebook authentication, please email your request to support@upayon.com.bd.

Your user account and associated personal identifiers will be completely purged from our databases within 7 business days of request validation.

6. Cookies

We use cookies to remember your cart, preferences and login session. You can disable cookies in your browser, but some features may not work properly.

7. Contact Us

If you have questions about this policy, you can contact our support helpline at 013-2388-1122 or mail our operations center directly: